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FAQ

Absolutely! PlusMax offers a convenient online pre-booking service, allowing you to reserve your favorite duty-free items before your travels.

Simply visit our website, browse the duty-free selection, add items to your cart, and proceed to checkout. Choose the pre-booking option, select your collection outlet, and make your payment.

Unfortunately, once payment is made, modifications or cancellations are not possible. We recommend carefully reviewing your order before confirming.

No, the prices for duty-free items remain consistent whether you pre-book online or purchase at the duty-free outlet. Enjoy the same exclusive prices!

We offer flexible payment options. You can pay online during the pre-booking process using various secure payment methods.

The collection date will be specified during the checkout process. Ensure you collect your duty-free items on the scheduled date at the chosen outlet.

 Yes, you can pre-book items for another person. During the checkout process, provide the details of the individual who will be collecting the items.

Unfortunately, uncollected items may be subject to cancellation, and the order amount will not be refunded. Please collect your pre-booked items on the scheduled date.

Most duty-free items are available for pre-booking online. However, some exclusions may apply based on availability and regional regulations.

Absolutely! If you have any questions or need assistance with your duty-free pre-booking, our customer support team is ready to help. Reach out via email, phone, or chat for prompt assistance.